FAQ for our Fulfillment process.
1. How do you integrate with my business?
We seamlessly integrate with your existing systems to ensure smooth order processing and inventory management as part of our fulfillment service.
2. Do your fulfillment services support Shopify Plus?
Yes, we integrate with Shopify Plus to provide real-time order updates, inventory synchronization, and shipping management as part of our fulfillment service.
3. How customizable are your fulfillment services?
We tailor our fulfillment services to meet your specific business needs, including customizable workflows, inventory management, and shipping processes.
4. How do you handle multi-channel fulfillment?
Our fulfillment services handle multi-channel orders by consolidating them from different sales platforms, ensuring efficient and accurate fulfillment.
5. Can you manage international fulfillment?
Yes, our services support international fulfillment, handling cross-border logistics, customs, and global shipping while providing real-time visibility.
6. What are your pricing models for fulfillment services?
Pricing varies based on the volume of transactions, storage needs, and additional services required. Contact us for a custom quote.
7. What businesses do your fulfillment services support?
We support e-commerce, retail, and 3PL clients, offering scalable solutions that include warehousing, order management, and shipping.
8. Do you provide real-time inventory management as part of your services?
Yes, our fulfillment services include real-time inventory management powered by we, giving you visibility across all stock levels.
9. Can you manage returns processing?
Yes, we handle reverse logistics and returns management as part of our fulfillment service, with real-time updates.
10. Do your fulfillment services support different picking strategies?
Yes, our services accommodate various picking strategies, including wave picking, batch picking, and zone picking to optimize order fulfillment.
11. How do you manage cycle counting?
We conduct automated cycle counts to maintain inventory accuracy, with our WMS providing real-time visibility into stock levels.
12. Can you manage shipping with multiple carriers?
Yes, we integrate with multiple carriers such as FedEx, UPS, and DHL, allowing for competitive rates, label generation, and tracking as part of our fulfillment service.
13. Do your services support mobile warehouse operations?
Yes, warehouse staff use mobile devices to perform picking, packing, and inventory management tasks, ensuring efficient and accurate fulfillment.
14. How do you handle outbound shipping?
We automate shipping label generation, rate shopping, and packing processes to ensure timely deliveries.
15. Do your services handle compliance for regulated products?
Yes, we support industries that require tracking of lot numbers, serial numbers, and expiration dates, ensuring compliance with regulations.
16. Do you offer real-time reporting as part of your fulfillment service?
Yes, we provide real-time dashboards and customizable reports so you can track key metrics like order accuracy and fulfillment speed.
17. How do you manage labor in your fulfillment centers?
We use task management features to assign and track productivity, ensuring efficient operations across all areas of the warehouse.
18. Can you manage inventory across multiple locations?
Yes, we offer multi-location inventory management as part of our service, ensuring real-time visibility and synchronization across all warehouses.
19. Do your services automate order processing?
Yes, we automate order routing, inventory replenishment, and allocation to streamline fulfillment workflows.
20. Can you integrate with ERP systems like SAP, NetSuite or Microsoft Dynamics?
Yes, we integrate with popular ERP systems to ensure smooth data flow between your business systems and our fulfillment services.
21. How do you structure your integration fees?
Integration fees are based on the complexity of your systems and the volume of transactions.
22. How do you manage invoicing?
Our WMS contains an embedded billing module, which will invoice based on audited transactions reducing human error and touches.